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Assistant Claims Manager
Benefits
- Competitive rewards with 13th and 14th month pay
- Comprehensive health insurance including life insurance and accident insurance
- Retirement benefits
- Annual medical allowance to support wellness needs
- Generous leave entitlements: vacation leave, sick leave, and emergency leave
Duties and Responsibilities
- Supervise the assessment, validation, and settlement of life insurance claims.
- Lead and mentor claims officers, ensuring productivity and adherence to service standards.
- Handle escalated client inquiries and complaints, providing empathetic and professional resolutions.
- Ensure claims handling complies with insurance regulations, internal policies, and ethical standards.
- Identify potential fraudulent claims and coordinate investigations.
- Prepare regular reports on claims performance, turnaround times, and outstanding cases.
- Recommend and implement enhancements to claims procedures for efficiency and customer satisfaction.
Qualifications
- College graduates with a degree in any medical or business-related discipline
- At least two (2) years’ experience in medical or claims processing
- At least 3 - 5 years’ experience in the same capacity
Senior Claims Specialist
Operations
Hybrid (3x onsite, 2x Work from Home/Anywhere every week)
Petron Megaplaza, Buendia, Makati City
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